Disability Standards and Handbooks

Community First International is committed and obliged to provide you with a quality standard service which is aligned to the required Disability Service Standards in which all providers of Disability Employment services are bound to be accredited by. To view these standards please follow the link:
http://www.fahcsia.gov.au/sa/disability/pubs/employers/Documents/DSS_poster1-12.pdf
Please refer to the link provided which directs you to the Disability service standards handbook.

This handbook is available in many different languages, just follow the link.
http://www.fahcsia.gov.au/sa/disability/pubs/employers/Documents/disability_services_easy_english_10.pdf
Multi Language link: http://www.fahcsia.gov.au/sa/disability/pubs/employers/Pages/services-standards_community_language.aspx
If at any time you have concerns which are extremely distressing please use the hotline information to help you address your concerns:

Help for You

If you do not speak English
Telephone Interpreter Service 131 450

If you have a complaint
CRRS (Complaint Resolution and Referrals Service)
1800 880 052 Free call
1800 301 130 TTY (free call)

If someone at your service or job is hurting you.
Disability Services Abuse and Neglect Hotline8am – 8pm 7 days a week
1800 880 052 Free call
1800 301 130 TTY (free call)

National Relay Service - http://www.relayservice.com.au/
1800 555 677NRS
02 9318 1372Fax