Consumer Representation
Community First endeavors to support you and assist you in every way possible and in compliance to the required standards. If however you have concerns, suggestions of significant that you feel needs to be addressed or advocated, we have available both Internal and External advocates that are employed to assist you in ensuring services are of Quality, Compliance and Continuously Improved.
If you have any suggestions on how we can improve our services please contact our internal consumer representative or provide your comments below.
Listed below are the details and links of Internal consumer representatives that are charged to advocate on your behalf should the need arise. Be assured that your details and representation is handled appropriately and with confidentiality as required or requested as by you the consumer:
Internal Consumer Representatives:
Darren Whiffler
darrenw@cfi.net.au
(08) 9582 6322
If you are not comfortable utilising the services or our internal consumer representatives then Community First works in partnership with the People with Disability Western Australia Incorporation. Contact them to advocate on your behalf: Details are below along with a link to their website:
External Advocacy Services:
http://www.pwdwa.org/index.aspx
People with Disabilities WA
Oasis Lotteries House, Suite 1/37 Hampden Rd. Nedlands 6009
Call us on (08) 9485 8900 (Perth), or 1800 193 331 (Country)
Other Advocacy Services Available:
Ethnic Disability Advocacy Centre
320 Rokeby Rd, Subiaco, WA, 6008
(08) 9221 9921 or Freecall 1800 659 921
(08) 9388 7433 Fax
admin@edac.org.au
www.edac.org.au
Help for You
If you do not speak English
Telephone Interpreter Service 131 450
If you have a complaint
CRRS (Complaint Resolution and Referrals Service)
1800 880 052 Free call
1800 301 130 TTY (free call)
If someone at your service or job is hurting you.
Disability Services Abuse and Neglect Hotline8am – 8pm 7 days a week
1800 880 052 Free call
1800 301 130 TTY (free call)
National Relay Service – www.relayservice.com.au
Phone: 1800 555 677
Fax: 02 9318 1372
